Understanding the importance of customer service in today’s market, Just Nice Clean Cars, Warwick’s largest independent used car retailer prides itself on delivering the highest standards both for sales and after-sales service, and to do this we employ motivated, dedicated and hardworking staff. As an independent business, we create our own future and look after our employees to help us achieve this, ensuring that the working environment is conducive to building a team that is second to none and where excellence is never compromised. We may do things a little differently, but that is what sets us apart from our rivals and helps to create a ‘no pressure’ environment and a transparent sales process that we strongly believe is the right way to run a car dealership. Our trusted reputation means we’re growing rapidly so we are always keen to hear from individuals who are hungry to succeed, determined to be the best and enjoy working with a diverse range of people. Any current vacancies will be shown on this page with a description of the job role, the ideal candidate and how to apply plus any deadlines for applications to be received.

• Sales

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• Service

  SENIOR SERVICE ADVISOR VACANCY

  Company Overview

  Understanding the importance of customer service in today’s market, Just Nice Clean Cars is an award-winning independent family-run garage and Warwick’s only AA Approved Service & MOT Centre. Whether it’s for aftersales services or to purchase a used car, we pride ourselves on delivering the highest standards of customer service and to do this we employ motivated, dedicated and hardworking staff.

  Our trusted reputation means we’re growing rapidly and are now looking for a highly motivated and professional Senior Service Advisor. This role requires someone with a keen eye for detail plus great people and communication skills. You must take a distinct pride in the care of our customers and their vehicle, recognising that all aspects and interactions within the role lead to the enhanced customer experience our customers are seeking.

  As an independent business, we create our own future and look after our employees to help us achieve this. We ensure that the working environment is conducive to building a team that is second to none and where excellence is never compromised. We may do things a little differently, but that is what sets us apart from our rivals and helps to create a ‘no pressure’ environment and a transparent sales process that we strongly believe is the right way to run a service centre and car dealership.

  If you are looking to join a local independent business with big ideas that cares for its employees; are looking to be the best at what you do day in day out; enjoy working in a fast-paced environment with a diverse range of people then we want to hear from you.

  Can you tick the boxes to join our team?

  • Full, valid driving licence essential
  • A well-presented individual seeking to achieve the highest standards in everything you do
  • You will need to be professional, polite and passionate about providing exceptional levels of customer service to ensure our customers return again and again
  • Flexible in your approach to achieving targets, liaising with our service and MOT team and assisting other team members
  • A team player with a good sense of humour ;-)
  • Outstanding people and communication skills whether with customers, internal team members or external suppliers
  • Competent customer relationship management both face to face and via a dedicated automotive CRM system
  • A strong desire to assist our customers to maintain our excellent after sales reputation
  • Good computer and telephone skills
  • Background knowledge in the automotive industry is preferred

  This role would suit someone looking for progression opportunities and to grow with the company. It requires someone who is prepared to take responsibility, a self-starter with exceptional organisational skills, an easy communicator with a keen eye for detail, ideally has a strong interest in cars and takes pride in both their own reputation and that of their employer. A genuine pride in the presentation of every vehicle as well as the business surroundings, recognising that all aspects of the role lead to an enhanced customer experience.

  Interaction is expected externally with suppliers, customers and potential customers and internally across all business departments and at all levels, including but not limited to, reception, sales, service, parts, MOT and marketing.
   
  Remuneration & Benefits:

  Good basic salary plus bonus opportunities
  Pension scheme
  Great flexible holiday entitlement
  In addition to this we offer a bright, clean working environment with great career growth potential

  How to Learn More and Apply:

  To request a copy of the full job description or to ask questions about the role, please contact Carl Jay, Director, via email: carl@jncc.co.uk

  To apply, please send your current CV and covering letter to charlotte@jncc.co.uk
  Your application must reach us by 7th July 2023

• Admin

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